3900 Privacy Policy – How We Protect Your Information
User privacy is a top priority at 3900. This document transparently explains what information we collect, how it’s used, and your rights as a user in Malaysia.
Applies to all 3900 platform users. Last updated: 2026.
Information We Collect
3900 collects information necessary to provide a platform that is safe, functional, and relevant. The categories of information collected include:
Account Information
When registering, you are required to provide a username, password, email address, and necessary identity verification details. This information is used to verify your identity and safeguard your account from unauthorized access.
Payment Information
To process deposits and withdrawals in Malaysian Ringgit (RM), we collect transaction details such as bank account number, account holder name, and transaction records. All financial information is not stored directly on our servers—it is processed through secure payment channels that comply with industry standards.
Device and Browser Information
We collect technical data including device type, operating system, browser used, IP address, and screen resolution. This information helps optimize platform display on Malaysian smartphones and detect suspicious activity.
Usage Data
Records of platform activity such as login times, games accessed, bet amounts, and transaction history are collected for security, fraud prevention, and to improve user experience.
Data Type Summary
- Account Registration Information
- Transaction Data in RM
- Device & Browser Information
- Cookies & Session Data
- Platform Activity Records
What This Information Is Used For
Every piece of information we collect serves a specific and limited purpose.
Platform Operations
Account information and activity data are used to operate the 3900 platform, process deposits and withdrawals, and provide effective customer support to users in Malaysia.
Security & Fraud Prevention
Device data and transaction records are used to identify unusual activity patterns, prevent unauthorized access, and protect all users from online fraud.
Legal Compliance
Some information is retained to meet applicable Malaysian legal requirements, including financial transaction reporting and user identity verification.
Experience Improvements
Anonymous usage data is analyzed to understand how users interact with the platform, allowing us to improve navigation, loading speed, and mobile compatibility for users throughout Malaysia.
Cookies & Session Tracking
The 3900 platform uses cookies — small text files stored on your device — to make your browsing experience smoother and safer. Cookies enable the platform to remember your login status, language preferences, and session settings while you use the platform.
We use two main categories of cookies:
- Session Cookies: Active only during your browsing session and automatically deleted when you close your browser.
- Persistent Cookies: Stored on your device for a set period to maintain your preferences and account settings between sessions.
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect functionality on parts of the 3900 platform, including the login process.
Data Storage, Security & Sharing
How Data Is Stored
All 3900 user information is stored on encrypted servers. Access to user databases is restricted to authorized personnel only and controlled through strict security protocols. Data is not kept longer than necessary for operational and legal compliance purposes.
Third-Party Sharing
3900 does not sell, rent, or share users’ personal information with third parties for marketing purposes. Information may be shared with service providers involved in platform operations such as payment processors, but only as necessary and under strict confidentiality agreements. Disclosure may also occur if required by Malaysian law.
Your Rights as a User
As a 3900 user in Malaysia, you have the following rights regarding your personal information.
Access Rights
You have the right to request a copy of the personal data we hold about you. Requests can be sent via our support email and will be processed within a reasonable time frame.
Correction Rights
If the information we hold is inaccurate or outdated, you have the right to request corrections. Log in to your account to update basic details or contact support for more specific changes.
Deletion Rights
You may request deletion of your account and related personal information. Such requests are subject to applicable legal data retention requirements. Once processed, unnecessary information will be permanently deleted.
How to Exercise Your Rights
To exercise any of these rights, please contact the 3900 support team at [email protected]. Please specify the type of request clearly and include sufficient account information for identity verification. All requests will be taken seriously and processed within the stipulated timeframe.
Policy Changes & Contact Information
Privacy Policy Update
3900 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or platform improvements. Any significant changes will be communicated via the platform or email to registered users. The last update date will always be displayed at the top of this page.
Continuing to use the platform after a Privacy Policy update means you accept the changes. We encourage you to review this page regularly to stay informed about how we handle your data.
Contact Our Privacy Team
For any privacy-related inquiries, concerns, or requests, please contact us at [email protected]. Our team will respond within business days. You may also refer to the Frequently Asked Questions contact us for answers to common questions about accounts and data security, or read Terms & Conditions for broader legal context.
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More Questions About Your Privacy?
The 3900 team is ready to help you understand how we protect your personal information.